What We Collect and Why We Collect It
When you open an account, we collect the details you submit: your name, contact information, and the wallet identifier you use — whether that is a DANA, OVO, or GoPay account number. We need this to process deposits and withdrawals, verify your identity, and keep your
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account secure. During sessions, we also gather technical data: device type, browser version, IP address, and in-session activity logs. This helps us detect unusual access patterns and keep your account safe from unauthorised use. We do not sell your personal data to third parties. We share
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it only where required to process your chosen payment method — for example, passing a transaction reference to DANA or OVO to confirm a transfer — or where we are legally required to do so under applicable jurisdiction. Data collected through GoPay or other wallet rails
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stays within the scope of completing that specific transaction. We retain account data for as long as your account is active and for the period required by applicable law after closure. You can contact us at any time to ask what data we hold, request a
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correction, or ask for deletion where the law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.