Verifying Your ovodewa Account
Account verification is how we keep your balance secure and make sure withdrawals reach the right person. The process asks for a government-issued ID — a KTP works — and a quick match against the wallet name you registered with. We run this check once, and after that it does not slow down future withdrawals. Think of it as locking your account
to you specifically. If a document upload fails, our support team can walk you through the re-submission. Skipping verification means withdrawal requests will be held until it is done, so it is worth completing early.
- Go to account settings — Find the verification section inside your profile and tap to start the identity check.
- Upload your ID — A photo of your KTP or valid government-issued ID is required — make sure the image is clear and all four corners are visible.
- Match wallet name — The name on your ID must match the name on your DANA, OVO, or GoPay account you registered with.
- Verification confirmed — Once approved, your account is fully unlocked for withdrawals and we will not ask you to repeat the process.